پژوهشهای مدیریت عمومی (Jul 2022)
Exploring Human Resources Management Quality Role in Organizational Commitment, Organizational Identification and Intent to Leave job
Abstract
Abstract States are willing to provide services that increase citizens' satisfaction. To do so, they need to increase the public services quality provided by the government organizational staffs. Today only the organizations that are able to attract and motivate the highly effective forces will succeed. Given this, the quality of human resource management is more important these days. This research aimed at studying the human resource management’s role in the organizational commitment, organizational identification and intent to leave job inside public organizations in Iran. In order to create a measure used mix method .This measure has been created based on interviewed with 30 public organizations employees in Iran and a good governance framework in the Iran’s governmental organizations and the major administrative system of the Islamic Republic of Iran, and then it has been validated by the factor analysis method and as the next step the relationship between human resource management quality questionnaire organizational commitments - organizational identification and intent to leave job was evaluated on 384 public organizations employees. The results show the relationship between human resources management quality and organizational commitment and organizational identification has significant positive and significant negative relationship with intent to leave job. Introduction Human resource management quality has an extensive impact on employees attitudes, behaviors and their organizational performance. Case study Iran’s public sector Materials and Methods This research is based on exploratory mixed methods.By analyzing literatures and the qualitative data collected from interviews, and also using the roadmap of Iran administration system correction and good governance in the public sector model, we are able to prepare a conceptual and operational framework which is validated by factor analysis and correlation of three criteria. Discussion and Results The result of this research is a tool for measuring human resource management quality in Iran’s public sector. Conclusion The result of this research, is a validate tool for measuring human resource management quality in Iran’s public sector.
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