Diseño de un Esquema de Relaciones para un Sistema de Información Normativo en una Institución de Educación Superior

Abstract

This paper presents a relation schema that gives support to a normative information system. The starting point is the knowledge and information management domain to formulate the relations of different areas of a higher education organization with criteria taken from the Colombian legislation and process management.The first criterion is taken from the Colombian legal hierarchy schema and, the second, is taken from the concepts of “process management” recommended by the ISO 9000:2000 standard. The proposal is set in a normative relational schema, that is, a way to relate the legal frame with each instance (processes and areas) for any higher education institution organized by processes.

Keywords

• Conocimiento organizacional
• Sistema de Información
• Normatividad
• Gestión del conocimiento
• Gestión por procesos.