The role of artificial intelligence in automating decision–making processes in project management

Abstract

The article discusses issues related to the rationale and characteristics of the role of artificial intelligence (AI) in automating decision–making processes in project management. The relevance of this topic is predetermined by the rapid development of technologies, their powerful and increasing impact on improving management efficiency (including reducing time to complete tasks, leveling risks, optimizing resource utilization). The purpose of the study was to analyze the possibilities of using AI to support decision–making, identify its advantages and limitations, and offer recommendations for integrating relevant developments into practice. The paper points out the presence of contradictions in the literature: some studies focus on the strategic capabilities of AI, others are limited to considering individual technological aspects, which makes it difficult to form a holistic view. It is concluded that the introduction of AI into project management should be based on a systematic approach, represented by training team members, adapting existing processes, and ensuring the transparency of algorithms. The author’s scientific contribution consists in the systematization of approaches to the use of AI in the field under study, in the proposal of a conceptual «framework» regarding the allocation of tasks and control of the stages within the framework of project management (using artificial intelligence). These materials will be useful for project managers, developers of AI solutions, as well as researchers studying automation of management processes.

Keywords

• automation
• artificial intelligence
• decision–making
• project management
• project management