IEEE Access (Jan 2025)

GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning

  • Zhouhang Shao,
  • Xuran Wang,
  • Enkai Ji,
  • Shiyang Chen,
  • Jin Wang

DOI
https://doi.org/10.1109/ACCESS.2025.3526239
Journal volume & issue
Vol. 13
pp. 8963 – 8976

Abstract

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E-commerce platforms face significant challenges in detecting anomalous products, including counterfeit goods and fraudulent listings, which can undermine user trust and platform integrity. This paper presents Graph Neural Network-based E-commerce Anomaly Detection via Dual-stage Learning (GNN-EADD), a novel approach leveraging graph neural networks for anomaly detection in large-scale e-commerce ecosystems. Our key contributions include: 1) A heterogeneous graph representation incorporating products, sellers, and buyers as nodes with their relationships as edges; 2) A novel dual-stage learning framework combining unsupervised graph embedding with semi-supervised fine-tuning; and 3) An attention mechanism that effectively captures complex patterns within network structures. Extensive experiments on a large-scale Amazon dataset demonstrate that GNN-EADD significantly outperforms state-of-the-art baselines in terms of anomaly detection accuracy, precision, and recall, while showing robustness to various types of anomalies and scalability to large networks.

Keywords