Journal of Patient Experience (Dec 2020)

Evaluation of Patient Engagement in a Clinical Emergency Care Network: Findings From the BC Emergency Medicine Network

  • Sharla Drebit MBA, MSc,
  • Kim Eggers,
  • Chantel Archibald,
  • Riyad Abu-Laban MD, MHSc,
  • Kendall Ho MD, FRCPC,
  • Afshin Khazei MD,
  • Ronald Lindstrom MSc, PhD,
  • Julian Marsden MD,
  • Ed Martin BA,
  • Jim Christenson MD

DOI
https://doi.org/10.1177/2374373520925721
Journal volume & issue
Vol. 7

Abstract

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The British Columbia Emergency Medicine Network (EM Network) has collaborated with patient partners to utilize their experiential knowledge to inform planning and implementation. Patient partners participated in several EM Network committees and initiatives. This study evaluated how patient partners and other leaders in the EM Network perceived patient engagement efforts 1 year after launch. The Public and Patient Engagement Evaluation Tool V2.0 found that there was an appropriate level of patient engagement at this early stage, an opportunity to attract more patient partners as the EM Network grows, and a need to ensure adequate resources to support more activities.