Investigating the Role of Electronic Management Dashboard in Quality Improvement of Services Provided in Operating Rooms: A Systematic Review

Abstract

Introduction: Maximizing the efficiency of operating rooms to provide medical services is of great importance. Electronic dashboards are one of the ways to provide quality services in operating rooms by making clinical and managerial information available on time. Therefore, the purpose of this study was to investigate the role of electronic management dashboard in improving the quality of services provided in operating rooms. Method: In this systematic review study, three databases including PubMed, Web of Science, and Scopus were searched for relevant articles. Selection of articles and data extraction were done by two researchers and the disagreements were resolved in consultation with the third researcher. Results: From among 116 retrieved articles, 8 studies were selected for the final review. The most important positive consequences of using dashboards were “increasing the efficiency and productivity of the operating room and hospital”, “increasing the satisfaction of surgeons, staff, and patients in performing treatment processes”, and “preventing delays in performing surgeries with the right timing”. Moreover, four challenges related to the use of dashboards in the operating room were identified. Besides, “analyzing surgical processes from the time the patient enters the operating room to his/her exit by providing visual diagrams and text reports” and “determining the time required to perform each operation and setting free time for physicians and operating room staff” were also the most important capabilities of operating room dashboards. Conclusion: The use of electronic management dashboards can increase the quality of health-management services provided in operating rooms and help managers face less challenges for planning and future foresight

Keywords

• electronic dashboard
• operating room
• management
• quality improvement