Survey of Intranet Potentials of NLAI and Its Role in Knowledge Management

Abstract

The purpose of this study was to determine the intranet potentials in National Library and Archive of IR of Iran (NLAI). This study was done using survey method. The population of study was 252 of employees, faculty members and administrators of NLAI. The findings showed that faculty members visited the organization's intranet more than staff during the day. According to the point of view of the most users, the content was somehow useful and also there was no significant difference between intranets' potentials of NLAI in meeting the needs of staff and faculty members. Moreover, users had a little contribution in knowledge sharing and there was no significant difference in participation rate among employees and faculty members in knowledge sharing via NLAI intranet. According to other findings, lack of proper and efficient content and censorship were the most important problems of users.

Keywords

• intranet
• knowledge management
• knowledge sharing
• National Library and Archive of IR of Iran