Health Services Insights (Nov 2024)

Improving Children’s Rehabilitation Service Quality and Experience Through Innovative Programming: A Developmental Evaluation of the Bright Ideas Program

  • Meaghan Reitzel,
  • Emily Cheung,
  • Cynthia Lennon,
  • Brendan Wylie-Toal,
  • Michelle Phoenix

DOI
https://doi.org/10.1177/11786329241297910
Journal volume & issue
Vol. 17

Abstract

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Introduction: Evidence-informed practice (EIP) is a widely accepted approach to providing rehabilitation services, however there are barriers to implementation. Bright Ideas is an innovative program developed by KidsAbility’s Rocket Discovery Centre, aiming enhance uptake of EIP through incubating ideas identified by KidsAbility staff linked to organizational priorities of enhancing service access and outcomes. Objectives: To evaluate Bright Ideas by identifying perceived successes and challenges associated with the program with the aim of supporting clinical innovation and the adoption of evidence-informed practices in children’s rehabilitation centres. Methods: A developmental evaluation approach was utilized to complete a real-time evaluation of Bright Ideas. Bright Ideas program materials were reviewed to describe the program. A focus group and interview were conducted with staff who led Bright Ideas projects ( n = 7) to gain insight into their experiences. Additionally, interviews were conducted with the program coordinators ( n = 2) to understand the evolution of the program. Data was analysed using qualitative content analysis. Results: Successes that drive the Bright Ideas program and roadblocks it has encountered were identified across three dimensions: the personal level (involving Bright Ideas project leads), the programmatic level (focusing on the Bright Ideas program), and the organizational level (pertaining to KidsAbility as a whole). Key roadblocks included a lack of knowledge about the program organizationally, restricted time resources, competing organizational priorities, and an absence of infrastructure to scale ideas from Bright Ideas into the organization. Conclusions: Bright Ideas is an innovative program aiming to make impactful change by enabling staff to lead implementation-driven projects. Our findings highlight many successes of the program and use the Theoretical Domains Framework and Behaviour Change Wheel to make recommendations to support its sustained implementation at KidsAbility.