Investigating India's competitive edge in the IT-ITeS sector

Abstract

The paper investigates the factors instrumental in imparting a competitive edge to the Indian IT-ITeS sector using Porter's diamond model. The paper ascertains the relative superiority of the model in explaining India's prominence in the IT-ITeS sector. The study carries out a “complex” application of the model that is “instrumental” in its attitude by identifying certain distinct factors under the realms of the diamond, the interplay of which catapulted India into the most favoured outsourcing destination. The study posits that the sector is likely to retain its technological prominence in the foreseeable future.

Keywords

• India
• IT-ITeS industry
• Competitive edge
• Porter
• Heeks