Antecedent factors affecting employees’ turnover intention: A case study of Indovina bank

Abstract

Employee turnover has become a great concern and sleepless night of human resource managers. Recently, many researches had been conducted to answer the question why employees wish to change their jobs. The majority of these studies are trying to find out what are the factors affecting their decisions. These kinds of studies are tapping at the behavioral aspect of turnover. However, in banking sector, there have not been many studies on the attitudinal aspect of turnover. This is a gap in studying on employee turnover. The purpose of this study is to fill the gap and answer the question under the approach on the attitudinal side. This kind of view on turnover is originated by the idea that beliefs and attitude have an extent of guidance on behavior intention and actual behavior. If we can change their attitude and limit their behavioral intention, the chance of their actual turnover behavior shall be reduced.

Keywords

• turnover intention
• employee turnover
• affective commitment
• continuance commitment
• job satisfaction