A remote care platform for the social support program CASSAUDEC

Abstract

The training strategies developed for the social support program bring deficits in accessibility to the chronic ill patients (EC) and the CASSA-UDEC’s caretaker (CASSA-UDEC: Centre for Social Health Care at Universidad de Cundinamarca) they do not have time to commute, hindering their legal relationship established by the contract. For this reason, a remote care platform (PTD) was developed to support users at CASSA-UDEC improving aspects related to coverage, cost, quality, access and appropriation of information from caregivers and chronic ill patients. The design was based on gerontological constructs identifying features such as modularity, object size, usability, ergonomics, and some others, providing a friendly platform for the user with dynamic, modular and high usability content. The Platform provides a space for interaction and aid, which works as a dynamic entity in the job done by CASSA-UDEC giving support in the development of activities, expanding its coverage, access; all thanks to the benefits offered in a virtual mode.

Keywords

• cuidado, enfermo crónico, plataforma
• teleasistencia
• soporte social
• TIC