Leadership at Godrej: a treasured heirloom transformed into a valuable brand

Abstract

Purpose – The purpose of this study is to bring out the success of the Godrej Group, focusing on their leadership styles and discussing how authentic and ethical leadership leads to value-based leadership (VBL), which has its eminence in the post-COVID-19 world. Design/methodology/approach – The case study has been designed based on secondary published sources and few informal interactions with the leaders associated with the Godrej Group. Findings – It was found that VBL is derived from authentic and ethical leadership and Adi Godrej, Chairman of Godrej Group, managed to sail through all these years successfully by adopting the authentic, ethical and VBL style, thereby transforming the family business into a global business and a valuable brand. Originality/value – The case study is based on secondary published sources and informal interactions with the Godrejites. The different elements and eminence of authentic, ethical and VBL styles are explored. These values will play a significant role in the post-COVID-19 world. Value-based leader inculcates a clear, honest, empathetic and simple approach to employer–employee communication as the COVID-19 situation evolves. This case will therefore be of value to anyone using or considering a value-based approach to developing a successful leadership culture. These include Masters of Business Administration students, entrepreneurs, professional practitioners, etc.

Keywords

• values
• workers
• authentic leadership
• ethical leadership
• family business
• value-based leadership
• employees
• volatile
• uncertain
• complex
• ambiguous