The Relationship between Knowledge Sharing and Organizational Citizenship Behavior with Organizational Creativity in Higher Education Institutions (Study Case: Staffs in University of Qom)

Abstract

Organizational creativity has always been influenced by various variables and factors. One of the affecting components on organizational creativity is the various processes of knowledge management and the phenomenon of organizational citizenship behavior. Thus the purpose of this research was study of relationship between knowledge sharing and organizational citizenship behavior with organizational creativity in Higher Education Institutions. Research type was descriptive correlative and statistical population consisted all of staff employees in University of Qom (N=344) that by using Cochran Formula and stratified randomized sampling, 260 ones were chosen as sample. To collect data, three standard questionnaires of knowledge sharing, standard questionnaire of organizational citizenship behavior and researcher-made questionnaire of organizational creativity were used. Content validity was used to measure questionnaires validity. Questionnaires reliability obtained through Cronbach alpha coefficient was equal to 0.91 for knowledge sharing, 0.82 for citizenship behavior and 0.85 for organizational creativity. Data analysis was performed at two descriptive levels (frequency, percentage, mean and standard deviation) and at the inferential level (sample t-test, regression coefficient and structural equation model) using SPSS software version 22 and Amos graphic. Finding showed mean of organizational citizenship behavior in different components was higher than average, and mean of knowledge sharing and organizational creativity was lower than average. Regression coefficient showed that both knowledge sharing and organizational citizenship behavior can predict employees' organizational creativity.

Keywords

• knowledge sharing
• organizational citizenship behavior
• organizational creativity
• employees'