LEVEL OF WAGES OF THE STAFF AND THE QUALITY OF PATIENT CARE: A COMPARATIVE CHARACTERISTIC

Abstract

In work are presented the main results received during social and hygienic research, directed on studying and comparison of level of a salary of the medical personnel of a number of treatment-and-prophylactic establishments of the Moscow region and quality of the medical care rendered to patients are presented. Estimating results of examination of quality of medical care in the studied medical institutions from medical insurance companies, it should be noted that improvements of quality of medical care rendered to the population on its main indicators it is noted. Practically on all establishments the return tendency to what growth of number of defects in its rendering because of the medical organizations testifies is noted. By comparison of the data obtained during research to results questioning of working citizens in one of regions of theMoscowregion in 2012, it is established that satisfied quality of medical care appeared in policlinic – 30%, and in a hospital – only 25% of respondents.Thus, it is possible to draw a conclusion that quality of medical care doesn't grow in direct ratio to increase in financing of treatment-and-prophylactic establishments and growth of a salary of employees. The organization and personnel work incentives need treatment-and-prophylactic establishments further and systematic improvement. Quality achievement of medical care rendered to patients is impossible without creation of accurate system of motivation of the personnel and basic change of system of the organization and management of the medical organizations.DOI: http://dx.doi.org/10.12731/2218-7405-2013-6-27

Keywords

• health facilities, quality of care, the level of wages