PLoS ONE (Jan 2024)

Measuring remote working skills: Scale development and validation study.

  • Serap Benligiray,
  • Abdullah Y Güngör,
  • İlkay Akbaş

DOI
https://doi.org/10.1371/journal.pone.0299074
Journal volume & issue
Vol. 19, no. 4
p. e0299074

Abstract

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Remote work, one of the most significant working arrangements of today, requires certain employee skills. Although there are some hints, there is not much information in the literature on this subject. This study aims to identify the skills required for productive remote working activities and to develop a scale for measuring these skills. For this purpose, a thorough review of the literature, consultation with experts, and analysis of data obtained from four samples with remote working experience were all conducted. Within this context, item generation and content validation, initial factor structure analysis, and factor structure confirmation and construct validity examination were performed. Consequently, the Remote Working Skills Scale was developed, which has 36 items and five dimensions (cybersecurity, problem-solving, time management, verbal communication, and written communication).