Development and Future Trends of Digital Product-Service Systems: A Bibliometric Analysis Approach

Abstract

As a plan, Industry 4.0 encourages manufacturing companies to switch from conventional Product-Service Systems to Digital Product-Service Systems. Systems of goods, services, and digital technologies known as “Digital Product-Service Systems” are provided to improve consumer satisfaction and business success in the marketplace. Previous studies have looked into various elements of this area for industrial companies and academic institutions. Digital Product-Service Systems’ overall worth and expected course of growth are still ignored. The authors use bibliometric analysis to organize the body of prior knowledge in this discipline and, more significantly, to identify areas for further study in order to cover the literature deficit. The results of the most esteemed authors, nations, and sources in the subject were given by this study. The findings also show that terms like digitization, sustainability, and business have grown in popularity over the previous year. This study also offered insight into how Industry 5.0, a new manufacturing strategy, would include Digital Product-Service Systems. Finally, the findings of this research demonstrate three new service orientations, namely resilient, sustainable, and human-centric, in manufacturing firms.

Keywords

• Digital Product-Service Systems
• digital servitization
• Industry 4.0
• Industry 5.0
• bibliometric analysis