FROM CONFLICT TO SOLUTIONS BY NEGOCIATION

Abstract

Last minute research in the field shows that, psychologically, the conflict can be beneficial, starting from the desire of two or more members with different ideas and their own interests to understand the other's point of view, this type of conflict can be strengthen human relationships as members feel more confident that future conflicts can also be solved, or competitive, starting from the desire to win, to be "right" in a contest of opinions and values, being seen as a test of status, power, and reliability and tends to be harmful to human relationships, especially long term.

Keywords

• negotiation
• conflict
• business administration