Importance of a quality management system at the university of medical sciences

Abstract

Background: the quality system is defined as a set of policies, objectives, processes, documents and resources that lead to quality assurance, not only of the product but of the organization as a whole, seeking the maximum satisfaction of the clients or the users. Objective: to spread theoretical elements on the importance of the implementation of a management system to ensure quality in teaching, research and medical assistance. Methods: with the descriptors health quality and quality management system, a bibliographic search was carried out in the access platforms to databases of the Cuban health information network Infomed, within them in EBSCOhost, PubMed/Medline and SciELO, and a documents’ review of the normative bases that establish the requirements to be met for the implementation of the system. Development: it is addressed the importance of the implementation of a Quality Management System at the University of Medical Sciences and the many advantages it offers; the most indicated are a greater optimization of resources, and improvement of internal communication and the external image of the organization. Conclusions: the system of evaluation and accreditation of university institutions and programs is the driving force of the University Quality Management, demonstrating the importance of implementing a quality management system in the medical university to achieve superior results in the process of training and development of health professionals. DeCS:QUALITY MANAGEMENT; UNIVERSITIES; HEALTH FACILITY ACCREDITATION; EDUCATIONAL PERSONNEL; PROGRAMS OF STUDY.