‘e-Protocol’ and IC&T:Consequences for Public Ad-Ministration’s Staff Training

Abstract

The current research aims at providing the academic world with a new integrated and cross-disciplinary approach to Protocol and IT&ICT – consequences for administrative staff training. The need to upgrade and update the training programs for public administration’s staff according to IC&T requirements matches the prospective expert / professional’s framework of competences. A key observation is that the litera-ture in the feld of staff training for social and insti-tutional protocol within notorious training centers focuses more on the status-quo of the desirable competences and less on technology. By means of a rather refexive set of tools, we have tried to offer some support so as to digitize the social and institutional protocol, thus promoting some software packages designed by experts in both felds. Moreover, this software is likely to sustain both training and professional development pro-grams as well as effcient specialized procedures for promotion and simulation.

Keywords

• institutional and social protocol, e-diplomatic protocol, public administration, ict, ic&t, administrative staff, continuing education, lifelong-learning.