Survey of transport company employees' mindsets and values

Abstract

This paper presents a study of the attitudes and values of employees in transport companies. The relevance of the study stems from the fact that the attitudes and values of employees affect the performance of the organisation in the same way as professional skills and often organisations do not find it necessary to pay attention to this, reducing the manager's job to identifying competencies. It is important for internal management to know the motivations and values of employees, because they are often transferred to colleagues and customers. The following methods were used in the research: diagnostics of socio-psychological orientations of personality in motivational and demand sphere by O. F. Potemkina, diagnostics of values - Schwarz questionnaire, peculiarities of internal marketing were studied by R. Mowday, R. Stiers, and L. Porter's method of personnel loyalty measurement. Sociopsychological attitudes have been shown to correlate with the values of transport company employees with different length of service. It was found that there is a significant direct correlation between the indicators "result" and "universalism", "work" and "achievement", "work", and "independence" for employees of the transport company with 15 to 20 years of work experience. For employees whose length of service varies from 5 to 15 years, there is a positive correlation between the indicators "process" and "independence", "work" and "stimulation", "money" and "independence". The study will make it possible to determine company development strategies through human resources, taking into account the length of service. This is necessary to optimise the performance of the entire transport company.

Keywords

• values
• motivation and demand sphere
• loyalty