Computers in Human Behavior Reports (Aug 2021)
Does technology self-efficacy influence the effect of training presentation mode on training self-efficacy?
Abstract
With the amount of money organizations spend on training, leaders want to be sure they are providing the most effective learning experience possible. Innovative technologies are increasingly finding their way into training, creating new ways to deliver content. This raises questions about whether training presentation modes that vary in technological sophistication affect beliefs individuals form before training even begins. One such belief is training self-efficacy, which is known to influence learning outcomes. This experiment asked participants (N = 229) to review a cross-cultural training program flyer. Participants were randomly assigned to view one of four flyers, which described the training presentation mode as either using comic strips, videos, virtual reality, or did not mention a presentation mode for those in the control condition. Participants were asked to imagine what it would be like to participate in the training. They then completed a training self-efficacy scale measuring confidence in their ability to succeed in the program described on the flyer they reviewed. They also rated their technology self-efficacy. Results revealed technology self-efficacy partially moderated the effects of presentation mode on training self-efficacy. More specifically, people low in technology self-efficacy reacted with the least confidence about being able to learn through videos.