Co-design a Digital Learning Ecosystem for Children with Disabilities: An Agile Model.

Abstract

Traditional intervention models for children’s rehabilitation services do not fully integrate technology and partakers such as parents, therapists, and managers. Due to children’s particular needs and the new reality after COVID-19, it was identified as necessary to co-design an integrative model to improve these services. This research proposes a novel technological ecosystem model using a mixed approach of agile methodologies and design thinking tools by developing a digital learning ecosystem tailored to children with disabilities. The research ensures active involvement of users, fostering a user-centric design with three iterations that were carried on in practice with a Rehabilitation Center and a School for Special Needs in a case study underscoring the effectiveness with a measurement scale based on information success; in addition to health, education and service quality models that gave findings of how emphasize the potential of agile methodologies in future interventions for this vulnerable demographic population.