ONLINE RESERVATION SYSTEM BASED ON E-COMMERCE IN COLEGA STORE YOGYAKARTA

Abstract

Kedai Kolega is a business engaged in the production of food and beverages. Colleges Store provides purchase and reservation service. The problem at Kedai Kolega is the reservation process by coming directly to the place so as to make the cost and time inefficient for customers who are away from the location. Customers also can not make reservations outside the operator hours due to limitations of colleagues in serving customers in real time 24 hours a day, Rapid Internet development is the driving factor of e-commerce. The Internet is a global network that connects computer networks around the world. Using the Internet in this case E-Commerce will facilitate Kedai Kolega when performing data management more quickly and accurately and make reservations online. E-Commerce system is tested using black box and alpha test method. The results showed that E-Commerce is able to provide convenience to the colleagues in improving the quality of service to customers

Keywords

• reservasi, e-commerce, pelanggan