Open Medicine
(Oct 2018)
Analysis of patient satisfaction with emergency medical services
Jaklič Tatjana Kitić,
Kovač Jure,
Maletič Matjaž,
Bunc Ksenija Tušek
Affiliations
Jaklič Tatjana Kitić
Primary Health Care Gorenjska, Health Centre Kranj, Gosposvetska ulica 10, 4000Kranj, Slovenia
Kovač Jure
University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000Kranj, Slovenia
Maletič Matjaž
University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000Kranj, Slovenia
Bunc Ksenija Tušek
University of Maribor, Faculty of Medicine, Taborska ulica 8, 2000Maribor, Slovenia
DOI
https://doi.org/10.1515/med-2018-0073
Journal volume & issue
Vol. 13,
no. 1
Abstract
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This study analyses the degree of patient satisfaction regarding the Emergency Medical Services (EMS) by taking into account the waiting time which is considered to be associated with the success of the EMS organizational model.
Keywords
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