Analysis of patient satisfaction with emergency medical services

Jaklič Tatjana Kitić; Kovač Jure; Maletič Matjaž; Bunc Ksenija Tušek

doi:10.1515/med-2018-0073

Open Medicine (Oct 2018)

Analysis of patient satisfaction with emergency medical services

Jaklič Tatjana Kitić,
Kovač Jure,
Maletič Matjaž,
Bunc Ksenija Tušek

Affiliations

Jaklič Tatjana Kitić: Primary Health Care Gorenjska, Health Centre Kranj, Gosposvetska ulica 10, 4000Kranj, Slovenia
Kovač Jure: University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000Kranj, Slovenia
Maletič Matjaž: University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000Kranj, Slovenia
Bunc Ksenija Tušek: University of Maribor, Faculty of Medicine, Taborska ulica 8, 2000Maribor, Slovenia

DOI: https://doi.org/10.1515/med-2018-0073
Journal volume & issue: Vol. 13, no. 1
pp. 493 – 502

Abstract

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This study analyses the degree of patient satisfaction regarding the Emergency Medical Services (EMS) by taking into account the waiting time which is considered to be associated with the success of the EMS organizational model.

Published in Open Medicine

ISSN: 2391-5463 (Online)
Publisher: De Gruyter
Country of publisher: Poland
LCC subjects: Medicine
Website: https://www.degruyter.com/journal/key/med/html

About the journal

Abstract

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