Vojnotehnički Glasnik (Nov 2005)
Mogućnosti unapređenja prevoza specijalnih tereta železnicom / Possibilities of improving railroad transportation of special cargo
Abstract
Kvalitet usluge u železničkom saobraćaju i transportu može da se planira. U radu se sagledavaju osnovni parametri kvaliteta usluge i razmatra pitanje upravljanja kvalitetom usluge prevoza specijalnih tereta železnicom, uz primenu dijagrama toka kao jedne od mogućih metoda i tehnika unapređenja kvaliteta. Prevoženje opasnih materija, jedne od grupa iz kategorije specijalnih tereta, nosi niz potencijalnih opasnosti po ugrožavanje životne sredine. Radi bezbednog prevoza železnicom preduzimaju se odgovarajuće mere. Kvalitetna železnička vozila specifičnih konstruktivnih karakteristika, koje odgovaraju fizičko-hemijskim osobinama opasnih materija, uslov su bezbednog prevoza. / Quality of service in railroad traffic and transportation can be planned. In this paper the basic quality of service parameters are given and question of managing quality of service of railroad special cargos is discussed using the flow diagram as one of the possible methods and techniques for improvement of its quality. Transportation of dangerous materials, ones from the group of special cargos, has a number of potential dangers to the environment. Because of that, certain necessary measures are done to secure safe railroad transportation. Quality railroad vehicles with specific construction characteristics, corresponding to physics and chemical characteristics of the dangerous materials, are condition for safe transportation.
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