An explorative study of workplace violence against nurses who care for older people

Abstract

Abstract Aim To explore the prevalence of workplace violence among nurses who care for older people and its association with working stress, job satisfaction and quality of care in Jordan. Design A cross‐sectional design was used. Methods A cluster random sampling was used to select three public hospitals, three private hospitals and 17 healthcare centres in Amman, Jordan. The researcher used a convenience sampling method to select 485 nurses. Data were collected between 2015–2016. Results Almost 60% of the participants have been victims of violence at the workplace during the past year. Nurses who consider violence a problem at work have high levels of working stress (p < .01) as well as lower levels of quality of care (p < .01) and job satisfaction (p < .001).

Keywords

• care of older people
• job satisfaction
• Jordan
• nurses
• quality of care
• working violence and work stress