Designing a Model for Monitoring Supplier Cooperation Strategy Using Fuzzy Profile Monitoring of Unforeseen Costs

Abstract

This article investigates the selection of a cooperation model with suppliers and the continuous monitoring of the collaboration strategy over time by tracking the supplier's performance. A multiple fuzzy profile monitoring model is proposed and implemented in two stages to oversee the supplier’s unforeseen costs. In the first stage, criteria and indicators for evaluating the delivery process and quality are identified based on literature reviews and expert opinions from industry leaders. In the second stage, a two-phase monitoring approach is adopted. First, using the T² method, the model’s parameters based on successive differences are calculated and separately monitored for the multiple fuzzy profiles of delivery and quality processes. In the second phase, the likelihood ratio method is applied to track the profiles over time, enabling the control chart to signal any warning in the shortest possible time. In the final stage, the results from the fuzzy profiles of delivery and quality processes, combined with artificial intelligence and the fuzzy inference system tool, are used to monitor unforeseen costs, make decisions regarding the supplier, and assess the adopted strategy. This model has been implemented in Iran's automotive industry, specifically within Iran Khodro Company and its gearbox parts supplier, Niromoharkeh Company.

Keywords

• cooperation with supplier
• unforeseen cost
• multiple fuzzy profile monitoring
• fuzzy inference system