Telephone Interpreting in Home Postpartum Care of Allophone Migrant Women by Midwives / Telefondolmetschen in der geburtshilflichen Nachbetreuung von fremdsprachigen Migrantinnen durch Hebammen zu Hause

Abstract

Perinatal health disadvantage of migrants is exacerbated in presence of language barriers. Interpreting has the potential to optimize both, communication and outcome of mother and child. In Switzerland, a regional midwifery network provides access to telephone interpreting services although it is not remunerated by health insurances, and thus, is often impeded. This study examined usefulness, areas of use and difficulties of telephone interpreting in home postpartum care by midwives.

Keywords

• telephone interpreting
• migrants
• communication barriers
• postnatal care
• midwives
• quality of health care
• telefondolmetschen
• migrantinnen
• sprachbarrieren
• wochenbettbetreuung
• hebammen
• betreuungsqualität