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Wybrane aspekty dotyczące wskaźników efektywności procesów w gospodarce elektronicznej

Ekonomiczne Problemy Usług. 2016;122 DOI 10.18276/epu.2016.122-13


Journal Homepage

Journal Title: Ekonomiczne Problemy Usług

ISSN: 1896-382X (Print); 2353-2866 (Online)

Publisher: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego

LCC Subject Category: Social Sciences: Commerce: Business: Marketing. Distribution of products | Social Sciences: Finance

Country of publisher: Poland

Language of fulltext: Polish, English

Full-text formats available: PDF



Cezary Stępniak (Politechnika Częstochowska)


Double blind peer review

Editorial Board

Instructions for authors

Time From Submission to Publication: 26 weeks


Abstract | Full Text

The article focuses on selected issues concerning the construction of performance indicators for the business processes within the electronic economy. These indicators are considered a part of the business process model. Their aim is to enable the automatic analysis of the effects of implementation of individual operations, all instances of processes and evaluation of the overall model at an angle of the possibility of its improvement. Performance indicators will be the embedded formula of IT systems and Web services, and they should reflect the interests of all stakeholders involved in the implementation of modeled processes.