The effectiveness of humanitarian supply chain management in Zimbabwe

Abstract

Background: Supply chain management (SCM) implementation in selected drought-stricken areas in Zimbabwe has been negatively influenced by the marginalisation of indigenous leaders and an intolerant political system. Objectives: This study examines the influence of culture and leadership attitudes, as well as the political, economic and legal framework, on the effectiveness of the humanitarian supply chain (HSC) during droughts in Zimbabwe. The effect of culture, leadership attitudes, and the political, economic and legal framework on HSC effectiveness in Zimbabwe has not been explored by researchers. Method: The study adopted a quantitative exploratory research design utilising the case study approach. The study sample consisted of 130 respondents comprising government and non-governmental organisation (NGO) officials whose primary responsibilities are drought disaster operations. Results: The study results revealed that the culture, leadership attitudes and political state did not positively influence the effectiveness of the HSC in Zimbabwe. In addition, the economic state and legal framework positively influenced the effectiveness of the HSC on drought management. Accordingly, the empirical results found that the existing legal framework positively influenced the effectiveness of the HSC. Furthermore, an association between educational background and work experience had an impact on the reduction of transport and warehouse costs, which are critical components of a humanitarian relief supply chain. Conclusion: This study is expected to significantly contribute to the crafting of effective HSC and intervention strategies. The study also adds to the body of knowledge in HSC and disaster management as there is a shortage of empirical data in this field of study.

Keywords

• drought
• disaster management
• supply chain management
• humanitarian supply chains
• drought relief supply chains