The Causal Relationship between Organizational Culture and Organizational Silence with Human Resource Productivity with respect to Organizational Citizenship Behavior Among the Municipal Employees

Abstract

The purpose of this causal-correlational study was to investigate the causal relationship between organizational culture and organizational silence with human resource productivity with respect to mediating role of organizational citizenship behavior among the municipal employees in Zanjan. In this study, a sample of 180 municipal employees was randomly selected. The instruments used in this research included the Human Resources Productivity Inventory (Hersey & Goldsmith, 1999), Organizational Citizenship Questionnaire (Podesakoff et al., 1991), Organizational Culture Questionnaire (Denison, 2000) and Organizational Silence Questionnaire (Morrison & Milliken, 2000). The proposed model of the relationships among variables was tested using path analysis software (AMOS-22). The findings emerging from the study revealed that the proposed model of causal relationships among these variables was of an acceptable fit. That is, organizational culture was found directly and indirectly related with human resource productivity through organizational citizenship behavior. Organizational silence was also found related to human resource productivity via organizational citizenship behavior with.

Keywords

• human resource productivity
• municipal employees
• organizational citizenship behavior
• organizational culture
• organizational silence