Journal of Healthcare Leadership (May 2022)
The Impact of Total Automaton on the Clinical Laboratory Workforce: A Case Study
Abstract
Yaser A Al Naam,1 Salah Elsafi,1 Majed H Al Jahdali,2 Randa S Al Shaman,3 Bader H Al-Qurouni,4 Eidan M Al Zahrani5 1Clinical Laboratory Sciences Department, Prince Sultan Military Colleges of Health Sciences, Dhahran, Saudi Arabia; 2Human Resources Directorate, Prince Sultan Military Colleges of Health Sciences, Dhahran, Saudi Arabia; 3Department of Medical Laboratory, King Salman Armed Forces Hospital, Tabuk, Saudi Arabia; 4Department of Medical Laboratory, King Fahad Military Medical Complex, Dhahran, Saudi Arabia; 5Prince Sultan Military Colleges of Health Sciences, Dhahran, Saudi ArabiaCorrespondence: Salah Elsafi, Clinical Laboratory Sciences Department, Prince Sultan Military Colleges of Health Sciences, P.O. Box 33048, Dhahran, 31448, Saudi Arabia, Email [email protected]; [email protected]: There has been a significant concern that total automation can decrease the need for laboratory personnel at all levels. The objective of this study was to investigate the impact of total laboratory automation on the clinical laboratory workforce.Methods: A one-year data including the demographical features of laboratory workforce and technical productivity of laboratory tests were provided by two medical laboratory departments of similar profile and different equipment setup; one adopting a total automation system and the other utilizing discrete analysis system. The technical productivities of the two laboratories were compared and statistically tested.Results: A similar technical productivity per single laboratory worker was noted in the hematology section in each of the two sites with no significant difference (average odd radio = 0.9, p = 0.79). However, with total automation, the number of tests performed per single worker has increased to an average of 1.4 and 3.7 times with total automation in the clinical chemistry and serology sections, respectively (p ≤ 0.001).Conclusion: Total laboratory automation improves the productivity of the laboratory, leading to a decreased laboratory workforce. The laboratory workload has increased steadily therefore, the existing laboratory workforce, in the absence of automation, could not have been able to maintain the current volume of service. Adoption of automation reduces repetitive manual labor, thereby allowing the redefinition of the job roles of the laboratory workforce. TLA is ideal for laboratories that suffer from workforce shortages or managing high volume testing with less staff.Keywords: laboratory automation, workforce, demography, productivity, Saudi Arabia
