THE STUDY OF COMMUNICATIVE TENDENCY TO AGGRESSION FROM AIR TRAFFIC CONTROLLERS

Abstract

The paper presents the results of the study of various forms of communicative aggressiveness of cadets - air traffic controllers and active air traffic controllers according to the questionnaire of V. V. Boyko. The article substantiates the relevance of studying communicative aggressiveness as a professional destruction of an air traffic control specialist. The author reveals the most characteristic forms of communicative aggressiveness of air traffic controllers and the consequences of their manifestation in professional activity. The study gives a comparative analysis of the severity of the main forms of communicative aggressiveness in both groups of respondents. The paper reveals a tendency to expand the forms of communicative aggressiveness of active air traffic controllers in comparison with cadets receiving appropriate education. The article indicates the forms of prevention of this personality trait in the conditions of obtaining higher professional education by cadets.

Keywords

• communicative aggressiveness
• forms of communicative aggressiveness
• aviation dispatchers
• professional education
• human operator
• professional destructions
• professional communication
• professional stress