The effects of cognitive- and affective-based trust on students’ knowledge sharing and learning performance during the Covid-19 pandemic

Abstract

This study examined the effects of cognitive and affective-based trust on knowledge sharing among students, which influences learning performance during the COVID-19 pandemic. A survey was conducted with 730 participants, and analysis was carried out using structural equation modeling (SEM) based on the uses and gratifications (U&G) theory. The results showed that cognitive and affective trust significantly affects students’ knowledge sharing behavior on Facebook, which further influences learning performance. This study also showed that social media had become a tool for social interaction and learning, which is crucial to students during the COVID-19 pandemic.

Keywords

• trust
• knowledge sharing
• facebook
• learning performance
• uses and gratifications theory
• covid-19 pandemic