PROGRAMA NACIONAL DE MELHORIA DO ACESSO E DA QUALIDADE DA ATENÇÃO BÁSICA: VISÃO DE ENFERMEIROS

Abstract

Objective: To understand the reflections of implementing the National Program to Improve Access and Quality of Primary Health Care in the work process of Family Health Strategy teams, from the perspective of nurses. Method: A qualitative, descriptive and exploratory research study, developed with nine nurses in the inland of Rio Grande do Sul. The interviews were conducted between January and April 2017 and were submitted to thematic analysis. Results: The quality standards required by the Program contribute to overcoming gaps in the organization and assistance of the health services. The agreement of goals and indicators encourages the mobilization of the actors involved, intermediating actions, management and resources, thus meeting the needs of the teams. Conclusion: Implementing the Program in the teams brought improvements in access and quality in the structural context, equipment, and supplies, directly reflecting on the work process of the teams.

Keywords

• enfermagem
• estratégia de saúde da família
• política de saúde
• gestão dos serviços de saúde
• qualidade, acesso e avaliação da assistência à saúde.