International Journal of Interactive Mobile Technologies (Apr 2020)

A Systematic Review of e-Service Learning in Higher Education

  • Valerie Bukas Marcus,
  • Noor Azean Atan,
  • Sanitah Mohd Yusof,
  • Lokman Tahir

Journal volume & issue
Vol. 14, no. 06
pp. 4 – 14


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E-Service Learning is a service-learning course when the instruction and/or the service occurs online gains popularity among educators as we are transitioning to online learning platforms. The current study presents a systematic review of papers on the research involved information and communications technology (ICT) in the service-learning project. Studies have noted the growing use of ICT in service-learning projects for various purposes such as for communication and collaboration, data collection, reflection, and instruction delivery. However, very little research analysed students’ engagement in this e-Service Learning environment. Future research should be done to investigate an effective application of technology in service-learning courses, especially to attain the attention of digital natives nowadays and engaging learners instead of merely using technologies in service-learning courses.