Metalurgija (Apr 2011)
Improvement of processes in metallurgy company
Abstract
The field of quality is very important for a company under current conditions. It is necessary to continuously improve the quality of provided services. Even though metallurgy is focused on production, not on providing services, even in these companies great variety of services exists, which is important to improve all the time. One of these production supporting services are the repairs. This article analyses and solves the problem of insufficient promptness of the repairs in a metallurgy company.