Mенаџмент у хотелијерству и туризму (Dec 2016)
The organization and systems of work in restaurants
Abstract
Providing quality catering services is a complex work, which makes it necessary to address seriously the organizational aspects and systems of work in restaurants. In practice there is a chronic lack of "craft" knowledge in this unjustly underrated, ans yet a very demanding job. Both practical and theoretical knowledge have been used for the paper.