BURNOUT SYNDROME IN THE NURSING TEAM OF A TEACHING HOSPITAL

Abstract

This study’s objective was to identify the nursing team’s level of Burnout Syndrome and its relationship with the variables of work overload, professional satisfaction, and intention to leave the job. Data collection was undertaken in June – August 2011 using Maslach’s Burnout Inventory. The sample of 178 professionals demonstrated a moderate level of the syndrome and the majority felt that they were overloaded with work, but were satisfied and did not intend to leave their jobs. The higher the level of Burnout and emotional exhaustion, the higher the professional dissatisfaction, intention to leave the job, and feeling of overload. The women were shown to be more depersonalized and those staff who had had holidays were more personally realized than the others. It is extremely important to evaluate this syndrome, as the results of its developing and being manifested can impact negatively on the results with the patients, professionals and institutions.

Keywords

• Professional exhaustion
• Satisfaction at work
• Nursing