Радиационная гигиена (Jan 2020)

Ways to optimize the risk communication between specialists on radiation safety and population: recommendations on communication language

  • Genrietta V. Arkhagelskaya,
  • Svetlana A. Zelentsova

DOI
https://doi.org/10.21514/1998-426X-2019-12-4-72-77
Journal volume & issue
Vol. 12, no. 4
pp. 72 – 77

Abstract

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The article discusses the features inherent in the language of communication of specialists in radiation safety among themselves and with the public. Despite the confidence expressed by the population to specialists, their communication is difficult not only for organizational reasons, but also for their languages of communication. The population best understands the language not of the source of information on radiation safety issues (specialists), but of the transmitter of this information – journalists. It is necessary to take into account the difference in the tasks of specialists and journalists in conveying information to the population on the urgent problems of radiation safety, in particular, projects of the nuclear industry. It is shown that taking into account the peculiarities of the language characteristic of the population (or any of its groups) helps in a large degree to optimize information support for risk communication of the population on radiation safety issues. This is necessary for the development of an adequate attitude to the work of the nuclear industry. The article also considers the stages of risk- communication and the factors contributing to its optimization.

Keywords