STUDIES ON THE REDESIGN OF THE TEACHING PROCESS USING THE METHODS OF QUALITY ENGINEERING

Abstract

Experience as a university teacher has shown us that with the changing times, the student's attitude towards the teaching process changes. In this paper, the authors make an original study by aiming to lay the groundwork for a method of teaching courses adapted to the new requirements and new student capabilities. The paper proposes a methodology to redesign the learning process, using the tools, techniques and methods specific to Quality Engineering, such as: QFD technique, AFFINITY diagram, ISHIKAWA technique, etc. Our aim is to increase the quality of the teaching process and, above all, to increase the student's interest towards the class.

Keywords

• quality engineering
• design
• teaching solutions
• qfd
• quality tools