Electricity Sales Package Decision Making Using Two-Stage Density Clustering and Minimum Adjustment Distance Consensus

Abstract

In the decision making of electricity sales packages, it is usually the specific situation of similar customers that provides the basis of a decision-making plan for target customer package selection, so it is particularly important to integrate the opinions of similar customers. Therefore, a multi-attribute group decision-making method for an electricity sales package is proposed, which is based on two-stage density clustering (TSDC) and minimum adjustment distance consensus. Firstly, in order to provide support for identifying similar customers among target customers, a sample customer set clustering method is proposed, which is based on a customer portrait label system and TSDC. Secondly, based on the entropy method, the attribute weight of the electricity sales package is determined. Based on the weight and the multi-attribute group decision-making consensus process, the minimum adjustment distance consensus of the sample customers’ fuzzy evaluation matrix for the electricity sales package is proposed. Then, a full-ranking decision method for an electricity sales package based on target customer satisfaction is proposed. Finally, customers in a certain area of China are selected as an example. This example is used to verify the accuracy and effectiveness of the decision-making method of electricity sales package proposed in this paper.

Keywords

• electricity sales package
• customer portrait
• TSDC
• minimum adjustment distance consensus
• multiple attribute group decision making