The influence of organizational culture on performance: Case study of the Moroccan ATM system

Abstract

According to Ferreira and Otley (2009) contextual factors and organizational culture are considered as variable factors that have a significant impact on the performance management system framework, which comprises 12 questions/issues. The intention of this work is to define how organizational culture influences the question/issue of performance information use, through the example of Air Traffic Management (ATM). In fact, based on Schein’s model we determine how two of the levels of organizational culture influence the performance information use within the Moroccan ATM system.