A Study on Influencing Factors of Knowledge Management Systems Adoption: Models Comparison Approach

Abstract

Using Linear Structural Relation model (LISREL model) as analysis method and technology acceptance model and decomposed theory of planned behavior as research foundation, this study approaches mainly from the angle of behavioral intention to examine the influential factors of 421 employees adopting knowledge management systems and in the meantime to compare the two method models mentioned on the top. According to the research, there is no, in comparison with technology acceptance model and decomposed theory of planned behavior, apparent increase on the explanatory power with the posterior. On the aspect of influential factors of users toward knowledge management systems, behavioral intention can efficiently predict the usage behavior, while attitude, subjective norm, and perceived behavioral control the behavioral intention. Perceived usefulness can only predict the behavioral intention indirectly, while perceived ease of use can efficiently predict perceived usefulness. Perceived usefulness and perceived ease of use can predict attitude effectively. Both peer influence and superior’s influence can operatively predict the subjective norm. Self efficacy and resource facilitating can predict perceived behavioral control. (Article content in Chinese with English abstract)

Keywords

• knowledge management systems
• technology acceptance model
• decomposed theory of planned behavior
• linear structural relation model