South African Journal of Economic and Management Sciences (Aug 2014)

The relationship between marketing intelligence and strategic marketing

  • Peet Venter,
  • Mari Jansen van Rensburg

DOI
https://doi.org/10.4102/sajems.v17i4.642
Journal volume & issue
Vol. 17, no. 4
pp. 440 – 456

Abstract

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Despite the importance attached to MI and other marketing information functions, surprisingly few studies have explicitly examined the relationship between MI and strategic marketing decision-making. This article reports on a study conducted with the aim of determining the relationship between marketing intelligence (MI) and strategic marketing in South African organisations. A quantitative survey was conducted among 166 South African marketing decision-makers. The findings suggest a substantial gap between the importance and availability of key types of MI. Marketing decision-makers found the traditional MI and marketing tools of great value in supporting marketing decision-making, but the value of several of the newer MI tools and technologies was less clear. An analysis of MI practices suggested that MI quality and particularly information and communication technology (ICT) support for MI are areas requiring further attention.