Monitoring of students’ academic achievements as a tool of the internal quality control system in higher education

Abstract

The study examines features of academic achievements’ monitoring organization as a tool of the internal quality control system in higher education. The author defines the role and types of this monitoring. It is noted that one of its components is to determine the level of students’ satisfaction with the quality of educational services provided to them. The author concludes that the directions defined in the study will allow creation of academic environment where improving the quality of the educational process will become the main topic of professional development and will provide the necessary publicity and transparency.

Keywords

• quality of higher education
• assurance of higher education quality
• educational process
• results of educational process
• monitoring of students’ educational achievements