Diagnostics of Conflicts within the Business Social Responsibility Forming System.

Abstract

This article considers the approaches to early diagnostics of business conflicts within the system of business social responsibility forming during the process of thorough decision-making, and under conditions of uncertainty regarding the flow of business activity for the purposes of ‘problematic’ companies’ crisis recovery and competitiveness restoration. Itshows that a quality business activity should presuppose elements of early identification of signs of business conflicts with the search for possible instruments to neutralize them. This is currently an important condition for business development. The study was also aimed at aspects of the impact of business conflicts on the diagnosed level of economic protectability of ‘problematic’ economic entities and their crisis recovery as full-pledged participants of business activity social responsibility system development – a constituent of the state economic development. We drew the methodology for detection of conflict situations based on signs of business conflicts identification, and suggested an innovational approach to modeling of the business uncertainty level with timely settlement of business conflicts. We carried out an analysis of major subsystems of crisis company management during the emergence of conflict situations that effectively influence the restoration of competitiveness and the system of forming social responsibility in today’s business world.

Keywords

• diagnostics
• business conflicts
• competitiveness
• level of economic protectability of ‘problematic’ company
• crisis management
• social responsibility of business