Management and leadership considerations for managing effective monitoring and evaluation systems in South African municipalities

Abstract

Background: The coronavirus disease 2019 (COVID-19) pandemic has exacerbated concerns regarding monitoring and evaluation (ME) practices in South African municipalities. Empirical studies conducted in South Africa consistently emphasise the challenges associated with ME implementation because of weak ME structures, inconsistent ME frameworks, inadequate understanding of ME, a lack of coordination, and insufficient cooperation between oversight institutions and municipalities. Aim: The study explored the challenges in attaining effective ME, identifying gaps and limits in its assessment, and ultimately suggesting rigorous ways to assess its effectiveness. Methods: The study utilised a qualitative approach. Data collection involved in-depth interviews with 13 municipal senior managers before achieving data saturation. Results: The findings imply that an effective ME system and its implementation as an essential management tool is fraught with challenges, particularly in municipalities where the concept of ME has not been fully rolled out. Conclusion: Municipalities lack adequate capacity as municipal employees and managers are not committed to fully implementing ME. Contribution: This study anticipates making a valuable contribution to the existing body of knowledge, offering practical insights and enhancing understanding of ME practices during challenging circumstances.

Keywords

• budget
• employee capacity
• leadership
• management
• monitoring and evaluation