Reinventing the evaluation wheel: COGwheel's co-designed digital innovation using the Qualtrics heat map
Mel Giugni,
Alyssa R. Morse,
Scott J. Fitzpatrick,
Heather Lamb,
Amelia Gulliver,
Alison L. Calear,
Vida Bliokas,
Fiona Shand,
Cassandra Chakouch,
Bronwen Edwards,
Louise A. Ellis,
Purity Goj,
Melissa Lee,
Merkitta Main,
Benn Miller,
Glenda Webb,
Ginny Sargent,
Helen Skeat,
Kelly Stewart,
Kelly Wells,
Carolyn McKay,
Stride Safe Space Team,
Erin Stewart,
Michelle Banfield
Affiliations
Mel Giugni
Centre for Mental Health Research, The Australian National University, Canberra, Australia
Alyssa R. Morse
Centre for Mental Health Research, The Australian National University, Canberra, Australia
Scott J. Fitzpatrick
Centre for Mental Health Research, The Australian National University, Canberra, Australia
Heather Lamb
Centre for Mental Health Research, The Australian National University, Canberra, Australia
Amelia Gulliver
Centre for Mental Health Research, The Australian National University, Canberra, Australia
Alison L. Calear
Centre for Mental Health Research, The Australian National University, Canberra, Australia
Vida Bliokas
School of Psychology, University of Wollongong, Wollongong, Australia
Fiona Shand
Black Dog Institute, University of New South Wales, Sydney, Australia
Cassandra Chakouch
Black Dog Institute, University of New South Wales, Sydney, Australia
Bronwen Edwards
Roses in the Ocean, Brisbane, Australia
Louise A. Ellis
Australian Institute of Health Innovation, Macquarie University, Sydney, Australia
Purity Goj
ACT Health Directorate, Canberra, Australia
Melissa Lee
ACT Health Directorate, Canberra, Australia
Merkitta Main
South Western Sydney Local Health District, Sydney, Australia
Benn Miller
Towards Zero Suicides Initiatives, South Western Sydney Local Health District, Sydney, Australia
Glenda Webb
Towards Zero Suicides Initiatives, South Western Sydney Local Health District, Sydney, Australia
Ginny Sargent
Population Health Exchange, The Australian National University, Australian Capital Territory, Australia
Helen Skeat
Population Health Exchange, The Australian National University, Australian Capital Territory, Australia
Kelly Stewart
Sonder, Adelaide, Australia
Kelly Wells
Adelaide Primary Health Network, Adelaide, Australia
Carolyn McKay
Adelaide Primary Health Network, Adelaide, Australia
Stride Safe Space Team
Stride, Sydney, Australia (For details of the Stride Safe Space Team, visit https://stride.com.au)
Erin Stewart
Independent Consultant, Canberra, Australia
Michelle Banfield
Corresponding author.; Centre for Mental Health Research, The Australian National University, Canberra, Australia; The ALIVE National Centre for Mental Health Research Translation, The Australian National University, Canberra, Australia
The involvement of service–users, clinicians, and other health service end–users is recognised as an essential part of health and medical research. This collaborative approach can significantly contribute to methodological advancements including the development of research instruments and measures that ensure their suitability for research participants. The current paper details the co-design, development and implementation of the novel, digitised COGwheel (Co-designed Outcomes for Guests Evaluation Wheel). COGwheel is a brief, user-friendly digital instrument based on the Evaluation Wheel. It uses Qualtrics’ heatmap function to maximise ease of use for participants, alongside secure data collection, ease of analysis and simple interpretation. COGwheel was developed to evaluate peer-led, non-clinical ‘safe spaces’ for people experiencing emotional distress and/or suicidal crisis. However, the model has broader potential to be applied to other types of measures where it is essential to prioritise participant accessibility, comprehension, and ease of use. • COGwheel is a brief, user-friendly digital instrument based on the Evaluation Wheel (Evaluation Support Scotland), that was co-designed by people with lived experience of suicidal crisis or distress. • COGwheel addresses a significant gap in current evaluation methods, providing a novel digital instrument that also enhances accessibility and relevance for both participants and researchers. • Utilising Qualtrics’ heatmap function, COGwheel enhances meaningful participant engagement and streamlines data collection, ensuring data security, interpretability, and efficient analysis.
