Недвижимость: экономика, управление (Sep 2023)
Calculation tools for determining the effects of digitalization of housing and utilities sector
Abstract
This article discusses the digitalization of housing and utilities companies. The relevance and expediency of studying the digitalization of management companies at the present time, taking into account the definition of the effects of digitalization, was analyzed. The author proposed to calculate the economic performance indicators of the digitalization of the management company based on the calculation of transaction costs. Based on the analysis, the author gave the author's interpretation of the concept: transaction costs of the management company in the conditions of digitalization of housing and communal services. The classification of transaction costs of the management company by types was carried out, and their detailing was carried out taking into account the impact of digitalization and the types of cost savings of consumers were identified. The main indicators of savings of the management company as a result of reduction of transaction costs were determined. In addition, the author highlighted the main indicators of consumer cost savings as a result of digitalization of the management company. The author developed a calculation toolkit for determining the indicators for reducing transaction costs of the management company and consumer cost savings, which was applied in practice to calculate the efficiency of digitalization of the management company of Voronezh, LLC “Favorit”. The developed calculation toolkit helps to determine not only the amount of cost savings of the management company for each selected type of transaction costs, but also the amount of total savings, taking into account the cost savings of residents. As a result of the calculations made for LLC “Favorit” according to the calculation tools developed by the author to calculate the indicators for reducing transaction costs of the management company and cost savings of residents, and allocating the main costs, it was concluded that digitalization of housing and utilities services is necessary and beneficial.
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